Privacy Policy
Last updated: 20 October 2026
DocWay is built on one promise: your files are yours. This page explains, in plain language, exactly what happens to a file you process here, the small amount of information the site keeps, and the choices you have. No account is needed to use any tool.
Your files — deleted the moment you leave
When a tool needs our servers, your file travels over an encrypted (HTTPS) connection and is used only to produce the result you asked for. The moment you leave the page — closing it, reloading it, or moving to another page — or you remove or replace the file, it is permanently deleted from our servers. As a safety net, an automatic sweep runs every 10 minutes and permanently removes anything a crash or a lost connection might leave behind: no uploaded file is ever kept for more than 2 hours.
Tools that never upload your file
Some tools work entirely inside your browser — including the whole India Toolkit and the PDF Editor studio — so their files never reach our servers at all. Nothing about them is uploaded, stored, or seen by us.
We never read, keep, or train on your files
Your files are processed by software only to carry out the task you chose. We do not open them for advertising, we do not build profiles from them, we do not sell them, and we do not use them to train AI models.
Information we collect
DocWay keeps no accounts and asks for no name, email address, or sign-up to use a tool. To run the service and fix problems, our servers keep basic technical records — such as error reports and processing logs — which never contain your files or their contents. These records are kept only to operate and improve the service, and processing records are deleted automatically within 180 days at the latest. We do not sell personal information.
Cookies
We store one preference in your browser: your language choice, so the site opens in the language you prefer. We do not use advertising or tracking cookies. If advertising is ever introduced, this page will be updated before it begins.
How we protect your files
Files travel over encrypted HTTPS connections. While a file is with us, it can be reached only by the tool processing it — never by other visitors. Once a file is deleted, it is gone for good: we keep no copies or backups of processed files.
Your choices
Because we hold almost nothing about you, most privacy questions answer themselves — but the choice is always yours. At any time you can ask what information, if any, relates to you, ask for it to be deleted, or ask a question about this policy. Write to hello@docway.app and we will reply.
Children's privacy
DocWay's tools are general-purpose document tools and are not directed at children. We do not knowingly collect personal information from children.
Changes to this policy
If this policy changes, the new version will be posted on this page with a new 'last updated' date before the change takes effect. If a change ever affects how files are handled, we will say so plainly at the top of this page.
